FOCUS OF THE WORKSHOP
Every successful fraud, is the result of a departure from laid-down controls structures built into the system. The Managers in financial intuitions are always expected to manage the resources judiciously, with a view to making profit for the growth of the business. Therefore, financial services are unique and serve as a source of power in the decision making in any organization.

The programme is designed to expose Managers,officers, Supervisors of Banks and other financial institutions to the administration and the operations of the branches for effective job performance.

At the end of the programme the participants should be able to:

• Market their services effectively
• Proved qualitative customer services
• Be exposed to principles and practices of lending
• Manage branch operations effectively.

THE WORKSHOP WILL DEAL WITH THE FOLLOWING MATTERS

• Principles of Management;
• Leadership;
• Industrial Relations
• Marketing Financial Services;
• Principles of Lending
• Credit Management
• Advances and Securities;
• Management of Assets
• Fraud: Causes, Detection and Prevention;
• Profit Planning- Projected Income ad Expenditure
• Time Management
• Total Quality Management
• Case Study (Decision Making).

TARGET PARTICIPANTS
Bank, Insurance and Allied Institutions Branch Managers and Officers.

FACILITATORS TO THE WORKSHOP: 

A distinguished team of Facilitators who are eminently qualified Professionals has been assembled to lead discussions in the course of the workshop.

WORKSHOP METHOD:
Formal lectures, Group discussions and Case study.

WORKSHOP VENUE:           
Nisrel Training and Conference Center,
Elephant Cement House,
(5th floor, B Wing) Alausa, Ikeja- Lagos.

DATE: 8-10 June & 16-18 November, 2009
                       
FEES: The workshop fee is N55, 500.00 (Forty Five Thousand Five Hundred Naira) only, per participant to cover workshop literature and materials, Executive Bag, Tea/Coffee, Lunch, Photographs, Certificates. Payment may be in cash or Bank draft. Payment may be made before the workshop date or at the venue of the workshop.

DISCOUNTS:
3-5 Participants   5%
Above 5-participants    10%

MODE OF PAYMENTS:
Payments in cash or bank draft should be made to  “Francis Consulting “ and sent to:       

The Managing Director,
Francis Consulting
Suit T02;Second Floor Alade Shopping Mall Ikeja-Lagos,
P.O BOX 102 Oshopey Plaza Post Office Allen Ikeja.
Tel: 01-7943921; 08075486693; 07090058765

For In-house training arrangements, please call Francis –08035062583